TDCX
The Customer Service Representative provides excellent support to customers across various communication channels, identifying their needs and delivering strategic solutions to ensure satisfaction. The role involves resolving issues efficiently, collaborating with internal teams and service partners, and contributing feedback to enhance workflows and customer experience. This position requires strong communication skills, adaptability to multiple systems, and the ability to build sustainable customer relationships.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.
TDCX didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role