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© All Rights Reserved. ApplyBlast.com
TDCX
The Operations Manager oversees daily customer service operations to ensure service levels, quality targets, and customer satisfaction objectives are met. This role involves monitoring key performance indicators, leading team managers, and acting as the primary operational contact for clients. The position also requires managing budgets, headcount, and identifying process improvements to enhance operational efficiency.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.
TDCX didn’t post a salary, so this is our estimate from similar listings.