Customer Service Representative/Case Management Analyst

Homepage(1 month ago)

HybridFull TimeJunior$48,080 - $48,080Customer Service

About this role

A Case Management Support Analyst I at Amentum supports the Transportation Security Administration (TSA) vetting programs at the Springfield, VA facility, contributing to the security of the nation’s transportation systems. The role is part of Amentum’s contract with TSA and involves interacting with program applicants and supporting enrollment and inquiry processes. This is a full-time position within a government contracting environment and operates in a hybrid work setting.

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Required Skills

Queue Management
Case Management
Customer Service
Microsoft Office
Telephone Support
Email Management
Problem Resolution
Documentation
Attention To Detail
Communication

Qualifications

BA or BS
US Citizenship
Facility Authorization/Credential

About Homepage

amentumcareers.com

Innovate with integrity At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values employee engagement and ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a...

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