Vestiaire Collective
The Customer Service Resolution Specialist handles complex level 3 customer inquiries, complaints, and mediations via phone, messaging, and email, ensuring a high-quality user experience that aligns with Vestiaire Collective's luxury fashion standards. The role works a hybrid schedule in Brooklyn, focusing on resolving high-value issues to drive customer satisfaction and loyalty.
Headquarters
Paris, Île-De-France, France
Company Size
501-1000 employees
Founded
2009
3 million items, 12,000+ brands. Luxury pre-loved fashion, up to 70% off. Expert authentication, trusted by millions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vestiaire Collective.
7% below the average for this role