Customer Service Specialist (Admissions Concierge)

Otterbein SeniorLife(15 days ago)

Perrysburg, OHOnsiteFull TimeJunior$37,000 - $37,000Customer Service

About this role

The Customer Service Specialist (Admissions Concierge) at Otterbein SeniorLife is an onsite, frontline partner role based in Perrysburg, Ohio, supporting elders and their families within the organization’s Greenhouse model of care. The position represents a nonprofit senior healthcare community focused on person-centered care and positive resident experiences during short- and long-term stays.

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Required Skills

Customer Service
Admissions
Communication
Relationship Building
Critical Thinking
Multi-Tasking
Patient Tours
Payment Collection
Inventory Management

Qualifications

High School Diploma/GED
Associates Degree (Preferred)
Bachelors Degree (Preferred)

About Otterbein SeniorLife

otterbein.org

Otterbein SeniorLife is a senior living organization serving Ohio and Indiana that operates continuing care retirement communities (CCRCs) and provides a full continuum of services — modern independent living homes, assisted living, at‑home care, hospice, and more. The organization emphasizes choice and personalized, person‑centered care across living and care settings to help older adults maintain independence and quality of life. Guided by the motto "Where the Spirit Has No Age," Otterbein focuses on modern campuses and supportive services tailored to residents' changing needs.