Customer Service Specialist - Army IT Support Technician

Engineering Intern - University (1 day ago)

HybridFull TimeJunior$40,000 - $40,000IT Support Services

About this role

The IT Helpdesk Coordinator supports technical troubleshooting and documentation to assist customers within an academic institution, primarily focusing on endpoint support for faculty, staff, and students. The role emphasizes inclusion, culture, and communication while providing technical assistance in a dynamic environment.

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Required Skills

Helpdesk
Troubleshooting
Customer Service
Windows
Mac
Remote Support
Ticketing
Documentation
Networking
Software Installation

About Engineering Intern - University

asu.edu

Arizona State University (ASU) is a large public research university headquartered in Tempe, Arizona, with multiple campuses and a comprehensive online education arm. The institution emphasizes interdisciplinary research and innovation—ranking No. 9 in the U.S. and No. 14 globally for interdisciplinary science—and focuses on preparing students for future careers. ASU offers a broad array of undergraduate, graduate, and professional programs across science, technology, humanities, and public service, with extensive industry partnerships and research centers. The university prioritizes access, entrepreneurship, sustainability, and community engagement to translate research into real-world impact.

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