Customer Service Specialist I, B2B & B2C (Onsite)
Weedmaps(25 days ago)
About this role
The Customer Service Specialist I (B2B & B2C) at Weedmaps is an onsite, entry-level role based in Austin, TX focused on delivering high-quality service and building trust with dispensary and delivery clients. The position supports client success on the Weedmaps platform and contributes to product quality through feedback and testing. Full-time employees are eligible for a comprehensive benefits package including health coverage, retirement plans, and paid time off.
Required Skills
- Communication
- Bilingual
- Troubleshooting
- Escalation
- Content Moderation
- Documentation
- Schedule Adherence
- User Testing
- Client Feedback
- Multitasking
+6 more
About Weedmaps
weedmaps.comWeedmaps is a cannabis technology platform and marketplace that helps consumers find medical and recreational dispensaries, brands, delivery services, deals, and doctors near them. The site offers searchable maps, real‑time menus, online ordering for pickup or delivery, business listings, and educational content about cannabis products. It also provides tools for dispensaries and brands to manage listings, menus, and orders. Users rely on Weedmaps for a comprehensive directory, current deals and reviews, and convenient access to licensed local providers.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Weedmaps
Similar Jobs
B2B CX Specialist - DE and EN Speaker
Wellhub(4 days ago)
Associate, B2C Marketing
Management Leadership For Tomorrow(1 month ago)
Apprentice Piercer
STUDS(1 month ago)
Dutch or Flemish Customer Support email and Chat - Malta
Cross Border Talents(1 year ago)
Sales Executive (B2B Inside Sales)
LegalMatch.com(7 months ago)
Cook
Buckner International(1 month ago)