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© All Rights Reserved. ApplyBlast.com
Genesee & Wyoming
The Customer Service Specialist coordinates all aspects of rail freight transportation services, acting as the primary point of contact for customers and internal departments to resolve complex service issues and ensure business success. This role involves managing customer relationships, maintaining accurate records in the RailConnect Transportation Management System, and proactively addressing customer needs to drive railroad profitability. The specialist works within a 24/7/365 operation, covering non-assigned shifts as needed to support team effectiveness and service continuity.
Discover Genesee & Wyoming’s freight rail and transport services, including transloading, industrial development, and switching across 100+ local railroads.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesee & Wyoming.
Genesee & Wyoming didn’t post a salary, so this is our estimate from similar listings.