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© All Rights Reserved. ApplyBlast.com
Genesee & Wyoming
The Customer Service Specialist coordinates all aspects of rail freight transportation services, acting as the primary point of contact for customers and internal departments to resolve complex service issues and ensure operational efficiency. This role focuses on building progressive customer relationships, managing shipments through the RailConnect Transportation Management System, and contributing to the railroad's profitability by supporting customer business success. The specialist is accountable for finding solutions to complex issues under departmental supervision while maintaining accurate records and fostering teamwork.
Discover Genesee & Wyoming’s freight rail and transport services, including transloading, industrial development, and switching across 100+ local railroads.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesee & Wyoming.
Genesee & Wyoming didn’t post a salary, so this is our estimate from similar listings.