Customer Service Specialist, Raffles City Shopping Centre (1-Year Contract)

CapitaLand(8 months ago)

Central Singapore, SingaporeOnsiteFull TimeJunior$37,646 - $51,174 (estimated)Customer Service

About this role

A Customer Service Associate at CapitaLand supporting the Raffles Prestige program at Raffles City mall, focused on delivering high standards of guest relations and brand representation. The role is an on-site position that contributes to member experience and customer satisfaction across mall services. It represents the company in member-facing interactions and supports overall customer engagement initiatives.

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Required Skills

Concierge Service
Customer Service
WhatsApp Support
VIP Engagement
Event Coordination
Reservations
Communication
Interpersonal Skills
Computer Literacy
Upselling

Qualifications

GCE 'O' Levels

About CapitaLand

capitaland.com

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential and new economy sectors such as business parks, industrial, logistics and data centres.

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