Customer Service Specialist
Service Experts LLC(8 days ago)
About this role
A Customer Service Specialist at Service Experts serves as the primary customer-facing representative for the HVAC company, supporting customer account needs and service interactions. The role emphasizes professional, courteous communication to ensure positive customer experiences. It is a full-time, onsite position based in Mishawaka, Indiana reporting to the Contact Center Operations Supervisor.
Required Skills
- Phone Support
- Appointment Booking
- Billing Inquiries
- Customer Relations
- Problem Resolution
- Data Entry
- Schedule Software
- Communication
- Multitasking
- Membership Sales
Qualifications
- High School Diploma or Equivalent
About Service Experts LLC
serviceexpertsjobs.comService Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.
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