Customer Service Specialist

Rollkall Technologies Llc

26 days ago

Irving, TX

Onsite

Full Time

Medior

0 applicants

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About this role

Join RollKall as a Customer Service Specialist providing real-time support to officers, agencies, and communities involved in off-duty work management. The role involves handling customer inquiries, supporting scheduling and payment processes, and ensuring operational efficiency to foster strong relationships within the public safety sector.

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About Rollkall Technologies Llc

rollkall.com

RollKall is a technology platform that helps public safety agencies manage off‑duty law enforcement work. It streamlines scheduling, compliance, invoicing, and reporting for officers, program administrators, coordinators, and vendors. Trusted by 1,400+ agencies across the U.S., RollKall centralizes hiring, timekeeping, payroll/invoicing, and compliance to reduce administrative burden and improve transparency. The platform also provides dashboards and management tools for command staff and elected officials to oversee off‑duty programs.