Customer Service Specialist
National Safety Apparel
About this role
A Customer Experience Specialist is responsible for providing a customer-centric experience through every interaction, handling quotes, orders, and inquiries efficiently while maintaining professionalism. The role emphasizes problem-solving, communication, and collaboration to meet service standards and support customer needs.
Skills
About National Safety Apparel
thinknsa.comThinkNSA (National Safety Apparel) is the corporate hub for a portfolio of safety brands — including DRIFIRE, Enespro, NSA High Heat & Industrial, and Wild Things — that supply protective apparel and equipment for industrial and defense customers. Their product lines include flame‑resistant and hi‑vis workwear, arc‑flash PPE, electrical safety tools (hot sticks, insulating blankets), and related accessories. The company focuses on protecting workers from thermal, electrical, and environmental hazards while meeting industry safety standards. Customers in utilities, oil & gas, manufacturing, and military/defense markets use their specialized, certified solutions.
About National Safety Apparel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for National Safety Apparel.
Salary
$40k – $50k
per year