Customer Service Specialist
miaplaza
About this role
Miaplaza is seeking a Customer Service Specialist to provide high-quality, multi-channel support to parents and educators in the homeschool education sector. The role involves resolving customer issues, personalizing communication, and building trust through expert advice and tailored solutions, all within a high-volume support environment.
Skills
About miaplaza
miaplaza.comMiacademy is an engaging, easy-to-use online K–8 homeschool curriculum featuring teacher-developed lessons and flexible pacing. It covers all K–8 subjects—math, reading, science, social studies, electives, and world languages—with built-in tools to track progress and attendance and to customize learning to each child’s pace and interests. The platform operates on a subscription model with an introductory $1.99 trial and affordable ongoing pricing. It also extends to MiaPrep for high school (grades 7–12), providing a continuous homeschooling solution through adolescence.
About miaplaza
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for miaplaza.
Salary
$36k – $50k
per year
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