Customer & Learner Experience Specialist I, Innovation (Hybrid)
Kaplan
About this role
Kaplan is seeking a Customer & Learner Experience Specialist I to support the end-to-end experience of students, parents, and institutions across its education and innovation programs. The role involves delivering multi-channel support, troubleshooting issues, managing communications, and ensuring high-quality customer and learner experiences to enable organizational growth.
Skills
Qualifications
About Kaplan
kaplan.comKaplan is the leading global provider of educational programs with comprehensive learning strategies and courses to help anyone succeed. Learn more
Recent company news
Polygon.comEx-Overwatch lead reveals new open-world cowboy shooter game
9 hours ago
GamereactorThe Legend of California, Jeff Kaplan's new game, releases its first trailer
8 hours ago
KotakuOverwatch Director Jeff Kaplan Explains Why He Left Blizzard
15 hours ago
PC GamerOverwatch co-creator Jeff Kaplan on his exit from Activision Blizzard: 'It was the biggest f**k you moment I've had in my career'
19 hours ago
ShacknewsOverwatch co-creator Jeff Kaplan on what led him to leave Blizzard Entertainment
4 hours ago
About Kaplan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kaplan.
Salary
$30k – $40k
per year
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