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Customer Service Specialist at Riverside Natural Foods Ltd. - ApplyBlast

Customer Service Specialist

Riverside Natural Foods Ltd.

3 months ago

North York, Ontario, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Service Specialist at Riverside Natural Foods serves as the primary operational contact for assigned customers, managing orders from receipt through invoicing and coordinating with planning, logistics, warehouse, finance, and sales teams. The role focuses on ensuring accurate order processing, timely shipment, and proactive communication to maintain strong customer relationships and support continuous improvement of service processes.

Responsibilities

Manage customer orders through the order-to-cash lifecycle
Coordinate shipments and resolve EDI exceptions
Build and maintain customer relationships and service performance

Skills

About Riverside Natural Foods Ltd.

riversidenaturalfoods.com

Headquarters

Toronto, Ontario, Canada

Company Size

501-1000 employees

Founded

2013

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Riverside Natural Foods is a food company whose stated purpose is “to inspire a healthier, more compassionate world.” They produce and distribute natural, plant-forward and organic food products with an emphasis on minimally processed ingredients, ethical sourcing, and environmental stewardship. Riverside serves consumers and retail partners with grocery and prepared-food offerings while promoting animal welfare, sustainability, and education about healthier eating.