freeagent
The Customer Service Specialist role within the Billing and Bank Feeds team provides front-line support to users via phone, messaging, and email. This position involves resolving billing queries, managing account transfers, and troubleshooting technical issues such as bank feed integrations and login problems. The role requires strong communication skills and collaboration with technical teams to ensure high standards of customer satisfaction.
Headquarters
Edinburgh, Scotland, United Kingdom
Company Size
51-200 employees
Founded
2007
FreeAgent is accounting software for small businesses and landlords, helping manage invoicing, taxes, payroll, banking, expenses, and project management. It also supports Making Tax Digital compliance and offers integrations with accountants, bookkeepers, and other tools to streamline admin tasks. This aligns with FreeAgent's positioning as a comprehensive financial management platform for UK-based businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for freeagent.
freeagent didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role