Customer Service Specialist

Baltic Born is seeking a reliable and customer-focused team member to provide prompt, professional assistance to customers across multiple communication channels, including email, live chat, and outbound calls. This full-time in-office role focuses on resolution-oriented service, maintaining product knowledge, and collaborating with the team to improve customer satisfaction. The position requires strong communication skills, proficiency with Google Workspace tools, and the ability to work independently within a positive, uplifting work environment.