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© All Rights Reserved. ApplyBlast.com
Royal Bank of Scotland Business
The role involves handling a high volume of inbound support tickets across email, live chat, and messaging for an e‑commerce operation, addressing product inquiries, order management, returns, and shipping issues while maintaining brand‑aligned communication. The representative must meet CSAT and response time targets, document interactions in Gorgias and related tools, and support surge periods such as product launches and sales.
Headquarters
Edinburgh, Scotland, United Kingdom
Welcome to Royal Bank of Scotland. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Royal Bank of Scotland Business.
Royal Bank of Scotland Business didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role