The Bountiful Company
Nestlé Business Solutions is seeking a Customer Service Specialist for the Nespresso brand to manage all service relationship contacts with customers. The role involves maintaining communication via phone, email, and chat for both B2C and B2B clients to ensure high satisfaction and first-contact resolution. This position requires a fluent Dutch and English speaker with prior customer engagement experience to provide tailored solutions and handle complaints effectively.
Nestlé is a Swiss multinational food and beverage company and one of the world’s largest consumer goods firms, producing and selling products across categories such as coffee, dairy, infant nutrition, petcare, confectionery, bottled water and prepared foods. It owns many well‑known global brands (e.g., Nescafé, Nespresso, KitKat, Purina, Gerber) and operates an extensive network of regional subsidiaries, factories and sales channels serving consumers worldwide. The company emphasizes nutrition, health and wellness in product development and invests heavily in R&D and specialized nutrition businesses. Nestlé also pursues sustainability and responsible‑sourcing initiatives across its supply chain, including efforts on packaging, water stewardship and emissions reduction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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The Bountiful Company didn’t post a salary, so this is our estimate from similar listings.
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