Customer Service Specialist/BDC Administrator

The Customer Service Specialist/BDC Administrator role at Roseville Toyota involves managing inbound and outbound customer calls to schedule service appointments and follow up on customer needs. This position requires handling customer communication, coordinating with the service department, and maintaining accurate records to ensure high-quality support. The role demands strong phone etiquette, prior call center experience, and the ability to work a flexible schedule including evenings and weekends.