Onboarding Team Leader - Athens, Greece

Cross Border Talents(2 years ago)

Athens, GreeceOnsiteFull TimeManager$78,293 - $105,094 (estimated)Customer Service

About this role

The Onboarding Team Lead oversees the customer onboarding team, ensuring the team maintains subject-matter expertise on the client’s products and delivers a high-quality onboarding experience. The role serves as the primary escalation point and partner to operations management to support program success and continuous improvement.

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Required Skills

Team Leadership
Coaching
Process Improvement
Data Analysis
CRM
Call Center
Workforce Management
Training
Communication
Microsoft Office

+4 more

Qualifications

A Levels/Highers/ONC

About Cross Border Talents

cbtalents.com

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.