Customer Service Supervisor
Dun & Bradstreet
About this role
A Team Operations Manager at JD.com oversees call center operations, develops team work plans, monitors execution, and ensures efficient operations and performance targets. The role involves data analysis, process optimization, KPI achievement, team capacity building, and enhancing customer experience and value conversion.
Skills
About Dun & Bradstreet
dnb.comDun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.
Recent company news
MSNDun & Bradstreet, Finquest Launch Cofinder to Revolutionize Private Equity Deal Sourcing
16 hours ago
WFMZ.comDun & Bradstreet sale complete; company going private again
1 week ago
THISDAYLIVEDun & Bradstreet Earns Second Consecutive Responsible AI Certification
15 hours ago
Newagebd.netDun & Bradstreet gets TRUSTe Responsible AI Certification
2 days ago
PR NewswireDun & Bradstreet Signals New Era for Enterprise AI with Launch of D&B.AI Suite of Capabilities
Oct 16, 2025
About Dun & Bradstreet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Dun & Bradstreet.
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