RoundPoint Mortgage Servicing LLC
A Customer Service Supervisor at RoundPoint Mortgage Servicing leads a team of specialists focused on delivering compliant, compassionate support to homeowners facing financial hardships. The role involves overseeing collections, loss mitigation, and default servicing activities while fostering a culture of continuous improvement and regulatory excellence. This position requires balancing strategic oversight of customer experience with direct team coaching and operational management in a dynamic call center environment.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
7% above the average for this role