ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
CrossCountry Mortgage, LLC
The Customer Service Supervisor leads a team of specialists in delivering compassionate and compliant support to homeowners navigating financial hardships or the homeownership journey. This role involves coaching team members, monitoring performance metrics, and resolving escalated customer inquiries related to collections and loss mitigation. The position ensures adherence to federal servicing regulations while driving continuous process improvements to enhance customer satisfaction.
Headquarters
Cleveland, Ohio, United States
Company Size
5001-10000 employees
Founded
2003
CrossCountry Mortgage is a leading retail mortgage lender in the United States, known for its commitment to providing homeowners with tailored financing solutions. The company specializes in a variety of home loan options, including mortgage pre-approvals, refinancing, and home equity loans. With a focus on customer service and innovative technology, CrossCountry Mortgage aims to simplify the mortgage process and help clients achieve their homeownership goals.
PR NewswireCrossCountry Mortgage Continues Expansion of its Asset Management Arm, CrossCountry Capital, the Nation's Leading Vertically Integrated Non-Agency Origination and Investment Platform
Sep 18, 2025
National Mortgage ProfessionalOneTrust Seeks To Add CrossCountry Mortgage And CEO To Poaching Case
Oct 16, 2025
HousingWireCrossCountry Mortgage secures $1B for non-QM expansion
Sep 18, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CrossCountry Mortgage, LLC.
CrossCountry Mortgage, LLC didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
PR NewswireCCM Announces Pricing of Upsized Offering of $600 Million of 6.750% Senior Notes Due 2032
Nov 18, 2025
Customer Service Supervisor
RoundPoint Mortgage Servicing LLC
Customer Service Supervisor
RoundPoint Mortgage Servicing LLC
Customer Service Supervisor
Two Harbors Investment Corp.
Customer Service Supervisor
RoundPoint Mortgage Servicing LLC
Customer Service Supervisor
RoundPoint Mortgage Servicing LLC
Customer Service Supervisor
Two Harbors Investment Corp.
