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© All Rights Reserved. ApplyBlast.com
North Texas Tollway Authority
This role serves as a supervisor for a team of 13 Customer Service Representatives, focusing on leadership, performance monitoring, and coaching. The incumbent manages team schedules, handles escalated customer inquiries, collaborates with HR on recruitment, and oversees administrative tasks such as payroll and data entry. The position requires flexibility to meet varying business needs, including extended hours and special projects.
The North Texas Tollway Authority (NTTA) is a public agency that operates a safe and reliable toll road system for millions of drivers in the North Texas region. NTTA offers TollTag transponders for convenient, discounted toll payments across roads in Texas, Oklahoma, Kansas, Colorado, and Florida, as well as a rewards program called TollPerks. The authority also provides customer services including trip planning tools, roadside safety assistance, and account management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North Texas Tollway Authority.
4% below the average for this role