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© All Rights Reserved. ApplyBlast.com
North Texas Tollway Authority
The Customer Service Supervisor leads daily operations across multiple channels including call centers, front counters, and back office support to ensure high-quality service delivery. This role involves supervising and coaching staff, managing scheduling, resolving escalated customer issues, and monitoring performance metrics while promoting organizational values.
The North Texas Tollway Authority (NTTA) is a public agency that operates a safe and reliable toll road system for millions of drivers in the North Texas region. NTTA offers TollTag transponders for convenient, discounted toll payments across roads in Texas, Oklahoma, Kansas, Colorado, and Florida, as well as a rewards program called TollPerks. The authority also provides customer services including trip planning tools, roadside safety assistance, and account management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North Texas Tollway Authority.
4% below the average for this role