FIS
The role oversees one or more teams of customer service associates, ensuring adherence to service level standards, handling escalations, and driving process improvements. It includes responsibilities for performance management, coaching, scheduling, and reporting on contact center metrics while maintaining high customer satisfaction.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
FIS didn’t post a salary, so this is our estimate from similar listings.
40% above the average for this role
2 weeks ago