Brighton Health Plan Solutions, LLC
The Customer Service Supervisor will manage daily performance and activities of the call center representatives handling inbound calls from physicians, hospitals, and other medical providers. This role oversees staffing, monitors metrics, handles escalations, and collaborates with network management, account managers, and sales teams to improve service performance and customer satisfaction.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2016
Brighton Health Plan Solutions, LLC is a healthcare enablement company that provides technology, administrative, and operational solutions to health plans and self-funded employers. The company supports functions such as utilization management, claims and care management, and other health plan services to help clients improve efficiency, compliance, and member outcomes. It operates in the health insurance and healthcare services industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brighton Health Plan Solutions, LLC.
Brighton Health Plan Solutions, LLC didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role