RoundPoint Mortgage Servicing LLC
The Customer Service Supervisor leads a team of specialists in delivering compassionate, compliant, and solutions-oriented support to homeowners navigating financial hardships and the homeownership journey. This role balances customer-centric leadership with strategic oversight of customer experience, collections, loss mitigation, and default servicing activities. The supervisor fosters a high-performing team culture, ensures regulatory compliance, and drives continuous improvement to enhance service efficiency and customer satisfaction.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
RoundPoint Mortgage Servicing LLC didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role
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Advisory & Relationship Management Specialist
HCGN
Mortgage Servicing Loan Counselor I
loancare.net