Imperial Brady
The Customer Service Supervisor leads and supports the daily operations of the Customer Service team to ensure exceptional service is provided to customers. This role oversees customer service representatives, monitors performance, provides coaching and development, and helps drive continuous improvement in customer satisfaction, productivity, and operational efficiency. The position serves as a key resource for escalated customer issues and collaborates with cross-functional teams to support business objectives.
Imperial Brady helps businesses operate efficiently with foodservice packaging, janitorial supplies, safety products, equipment, and nationwide distribution solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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