Philips

Customer Service Support Officer (m/w/d)

Philips(4 months ago)

HybridFull TimeMedior$74,555 - $100,450 (estimated)Customer Care
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About this role

A Customer Service Support Officer at Philips manages service incident reports and coordinates service technicians for customers in the French-speaking part of Switzerland. The role provides telephone and digital customer support, collaborates with service managers and the contracts department, and handles invoicing and service order booking. The position is part of the Customer Care Center Alps and reports to the Customer Care Center Manager Alps.

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Required Skills

  • Incident Management
  • Technician Coordination
  • Customer Support
  • Telephone Support
  • Digital Support
  • French
  • Italian
  • German
  • English
  • MS Office

+7 more

Philips

About Philips

philips.com

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.

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