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© All Rights Reserved. ApplyBlast.com
Quanex
The Customer Service Team Lead at Quanex in Statesville, North Carolina, drives the customer service function to achieve specified service levels, including call and email coverage, accurate order entry, and effective communication. This role focuses on optimizing processes, tracking performance metrics, and building strong customer relationships to enhance overall satisfaction. The position involves managing customer service data, handling escalated issues, and ensuring accurate order processing and delivery for assigned accounts.
Quanex | Driven by innovation and fueled by technology, our locations and employees build components for a brighter future for all of us.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quanex.
32% below the average for this role