Customer Service Team Leader with German

NATIONAL(2 months ago)

HybridFull TimeManager$107,559 - $141,864 (estimated)Customer Service

About this role

A Customer Service Team Leader with German at Capita is a managerial role within the company’s Kraków operations, offering professional growth in a multinational, multilingual customer service environment. The position is full-time on a fixed-term contract and is offered with a hybrid working model.

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Required Skills

German C1
English B2
Labour Law
Organizational Skills
Communication Skills
Analytical Thinking
Customer Orientation
Relationship Building
Performance Management
Quality Assurance

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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