Customer Service Team Leader

DOW BRASIL SUDESTE INDUSTRIAL LTDA(5 days ago)

HybridFull TimeManager$102,013 - $135,183 (estimated)Customer Service/Order Management

About this role

Dow is seeking a leader to manage a team of customer service order management and business quality professionals. The role involves overseeing daily operations, talent management, and interfacing with the business to ensure customer satisfaction and efficient order fulfillment.

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Required Skills

Leadership
Customer Service
Order Management
Data Analysis
Process Improvement
Communication
Collaboration
Performance Management
Supply Chain
Team Building

About DOW BRASIL SUDESTE INDUSTRIAL LTDA

dow.com

Dow Inc. is a leading global materials science company specializing in technology-driven solutions across various industries, including packaging, infrastructure, transportation, and consumer care. With a commitment to innovation and sustainability, Dow develops advanced materials and chemicals that enhance product performance and improve efficiency. The company operates in over 160 countries and focuses on creating a positive societal impact through its sustainable practices and customer partnerships. Dow's extensive portfolio includes a wide range of products and services designed to meet the diverse needs of its customers worldwide.

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