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© All Rights Reserved. ApplyBlast.com
KONE
The Team Leader – Customer Care manages and supervises customer care associates to ensure high-quality service and operational target achievement. Responsibilities include team leadership, performance monitoring against KPIs and SLAs, handling escalations, and driving continuous process improvements while coordinating with various internal teams.
We are a global leader in the elevator and escalator industry. At KONE, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KONE.
20% below the average for this role