Customer Service Team Manager
Travix
About this role
A Team Manager Customer Service at Travix leads a Bangalore-based customer service team within a global online travel agency. The role is part of the Trip.com Group and supports the company’s mission to deliver a seamless end-to-end booking experience to customers worldwide. It operates in a multicultural environment and offers opportunities for career development.
Skills
Qualifications
About Travix
travix.comTravix is a global online travel company that operates consumer-facing booking platforms and travel brands, helping customers search, compare and book flights, hotels and holiday packages through web and mobile. The company emphasizes technology-driven search, dynamic pricing and personalized booking journeys to deliver convenient end-to-end travel experiences. Travix aggregates inventory and partners with airlines, hotels and distribution partners, serving leisure travelers worldwide and supporting B2B partnerships and integrations.
Recent company news
Yahoo FinanceTrip.com Group’s Acquisition of Travix Hints at Appeal of Smaller Travel Agencies
May 21, 2020
PhocusWireSkyscanner appoints Travix boss John Mangelaars as CEO
Jan 22, 2021
Newsweek‘We Don’t Owe Refunds,’ says Travel CEO Blaming Airlines for ‘$300M+ Owed’
Jul 1, 2020
ForbesThis Startup Just Raised $25 Million To Help Airlines Upsell You On Your Next Flight
Jul 19, 2022
Global VenturingTrip.com embarks on corporate venturing
Jun 11, 2020
About Travix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Travix.
Salary
$63k – $85k
per year
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