British Council
The Customer Service Team Manager leads a multichannel support team, ensuring high-quality service delivery, compliance, and operational efficiency. The role involves coaching staff, tracking performance against KPIs, and driving continuous improvement to align with organizational goals. This position focuses on fostering a positive work environment and optimizing resources to meet evolving business needs.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1934
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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British Council didn’t post a salary, so this is our estimate from similar listings.