Customer Service & Technical Support Specialist (Part-Time)

The Customer Service & Technical Support Specialist provides excellent customer support for Centric’s fiber services, combining traditional customer service with technical provisioning and basic network troubleshooting. This role serves as a key liaison between customers, the Customer Care team, the NOC, and field operations to ensure efficient issue resolution. The position involves managing inbound and outbound communications, onboarding support, and ensuring customers receive accurate information about services, billing, and promotions.