Resident Support Engineer - Ashburn, Virginia
01 Calix North America(15 days ago)
About this role
Calix is hiring a Resident Support Engineer to manage support for strategic customer accounts, ensuring effective communication and issue resolution. The role involves technical support, deployment support, and collaboration with various stakeholders to maintain customer satisfaction in a telecommunications environment.
Required Skills
- Router
- Troubleshooting
- Networking
- Linux
- QoS
- TCP/IP
- L2 Switching
- XGS-PON
- GPON
- Network Design
Qualifications
- BS in Electrical Engineering or Computer Engineering
- 8+ years experience
- CCNP or JNCIA or NRS II
About 01 Calix North America
calix.comCalix Inc. is a prominent provider of cloud and software platforms, systems, and services tailored for internet service providers. The company specializes in managed services that help operators to enhance their broadband offerings and drive business growth. With a focus on delivering innovative solutions that enable high performance and scalability, Calix partners with service providers to improve customer engagement and operational efficiency.
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