AireSpring
AireSpring is seeking a Customer Service Technical Support professional to serve as the first point of contact for customers requiring technical assistance. The role involves handling inbound inquiries, performing initial troubleshooting, managing support tickets, and escalating complex issues to ensure a high-quality customer experience. This position requires strong communication skills and a foundational understanding of networking concepts to effectively support clients.
Headquarters
Clearwater, Florida, United States
Company Size
201-500 employees
Founded
2001
AireSpring is a global managed services provider and next‑generation aggregator that delivers managed IT, network, security, and unified communications for multi‑location enterprises. Operating as an MSSP/MCSP, it offers customized solutions including SD‑WAN, SASE, firewall, UCaaS, SIP trunking, dedicated business internet, MPLS, and voice services (toll‑free and traditional). The company emphasizes personalized service and end‑to‑end managed solutions to simplify connectivity, security, and communications across distributed sites.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AireSpring.
35% above the average for this role