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Frontline Technical Support Agent at Vonage - ApplyBlast

Frontline Technical Support Agent

Vonage

7 months ago

3.8 on Glassdoor

Wrocław, Poland

Hybrid

Full Time

Junior

0 applicants

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About this role

Vonage is seeking Technical Support Agents to diagnose, troubleshoot, and resolve technical issues for customers in a call center environment, ensuring they receive reliable cloud communications services. The role involves communication, documentation, and technical problem-solving related to VoIP and networking technologies.

Skills

About Vonage

vonage.com

Headquarters

Holmdel, New Jersey, United States

Company Size

1001-5000 employees

Founded

2001

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Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.