CentroCDX
Centro is seeking a Customer Service Trainer to deliver comprehensive training for voice, chat, and email customer service agents, covering product knowledge, systems, processes, and soft skills. The role involves conducting classroom and virtual sessions, assessing trainee readiness, and coaching agents during the transition to production. The trainer will collaborate with Quality and Operations to analyze performance metrics and develop targeted coaching programs to improve business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CentroCDX.
Corporate Sales Trainer (fluent English/Spanish)
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Corporate Sales Trainer (fluent English/Spanish)
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