Amadeus IT Group

Customer Service, Transition and Improvement Specialist

Amadeus IT Group

10 days ago
San Jose, CA
Hybrid
Full Time
Medior
0 applicants
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Amadeus IT Group
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About this role

A Customer Support Service and Transition Specialist position at Amadeus involves designing and deploying support models for new customer projects, guiding customers and teams through deployment, and ensuring continuous service improvement. The role requires collaboration across teams to ensure smooth transitions and adherence to ITIL best practices.

Skills

Qualifications

University degree in Computer Science or related field
Amadeus IT Group

About Amadeus IT Group

amadeus.com

Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.

About Amadeus IT Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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