AbbVie
The Customer Service Workforce Administrator role focuses on managing and optimizing workforce planning, capacity forecasting, and process enhancement for contact center operations. The position involves collaborating with cross-functional teams to improve workforce management strategies and ensure high-quality customer service through data-driven insights and planning.
Headquarters
North Chicago, Illinois, United States
Company Size
10001+ employees
Founded
2013
AbbVie is a biopharmaceutical company that develops and markets prescription medicines in areas including immunology, oncology, neuroscience, eye care, and aesthetics. It is the French website of AbbVie, the global pharmaceutical company formed as a spin-off from Abbott Laboratories.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AbbVie.