Customer Service/Call Center (Licensed Account Representative)
NJM Insurance Group(1 month ago)
About this role
A Licensed Account Representative joins NJM’s award‑winning Contact Center to deliver high‑quality service to personal lines insurance customers. The role involves handling inbound calls, providing coverage options, processing policy transactions, and answering billing inquiries while meeting performance goals.
Required Skills
- Customer Service
- Inbound Calls
- Policy Transactions
- Coverage Consulting
- Time Management
- Communication
- Computer Navigation
- Keyboarding
- Listening
- Multitasking
Qualifications
- High School Diploma
- GED
- Associate's Degree
- Bachelor's Degree
- Personal Lines Authority License
About NJM Insurance Group
njm.comNJM Insurance Group provides auto, homeowners, renters, and business insurance. No Jingles or Mascots, just great insurance.
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