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Licensed Customer Service Representative at Porch Group - ApplyBlast

Licensed Customer Service Representative

Porch Group

16 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Licensed Customer Service Representative provides customer care to established customers and their mortgage companies by handling policy documents, verifying coverage, accepting payments, and answering product and service questions. This remote role involves managing a high volume of inbound and outbound calls, processing requests, and ensuring customer satisfaction while complying with insurance regulations. The position reports directly to the Customer Service Supervisor and requires a valid Property & Casualty Personal Lines Producer insurance license.

Responsibilities

Answer incoming calls and respond to customer questions regarding policies and billing
Verify coverage and accept payments for established customers and mortgage companies
Research customer inquiries and provide accurate information using company software

Skills

Qualifications

Property & Casualty Personal Lines Producer insurance license

About Porch Group

porchgroup.com

Headquarters

Seattle, Washington, United States

Company Size

1001-5000 employees

Founded

2013

View Profile

Porch Group is a technology company and insurance holding company that provides software and services across multiple home-related industries, including home inspection, moving, utilities, real estate, mortgage, title & closing, and warranty. Through its portfolio of companies — including ISN, Palmtech, and HireAHelper — it serves both businesses and consumers across the full lifecycle of homeownership. Porch Group also offers homeowners services such as insurance, home maintenance, and move-in assistance through its network of partners.