kia
The Customer Service/CSI Representative at Napleton KIA of Carmel assists the service department by gathering guest feedback from manufacturer surveys, following up with customers to address concerns, and helping improve service experiences. The role involves creating reports, reviewing survey data with management, and collaborating with the Service Manager to resolve issues and enhance customer satisfaction.
Kia Motors America (Kia) is the U.S. subsidiary of Kia Motors Corporation that designs, manufactures, and sells a broad lineup of vehicles — including SUVs, sedans, sports cars, minivans, hatchbacks, hybrids, EVs and luxury models. The brand emphasizes design, technology and lifestyle fit, encapsulated by its slogan “Movement that inspires.” Headquartered in Irvine, California, Kia supports customers across the U.S. through its dealer network, owner services, and media resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for kia.
16% above the average for this role
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