Customer Solution Rep - Technical
HP(15 days ago)
About this role
The Customer Solution Rep - Technical role involves providing technical support and troubleshooting for end-users through various communication channels. The position requires managing support tickets, maintaining knowledge bases, and ensuring customer satisfaction in a dynamic support environment.
Required Skills
- Help Desk Support
- IT Service Management
- Windows Support
- Remote Assistance
- Troubleshooting
- Ticket Management
- ITSM
- Customer Service
- Microsoft Office 365
- Scripting
About HP
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