Customer Solution Rep - Technical
HP(12 days ago)
About this role
A Customer Solution Representative - Technical provides technical support to end-users via various communication channels. They troubleshoot, document, and manage support tickets, ensuring efficient incident resolution and high customer satisfaction.
Required Skills
- Help Desk Support
- Troubleshooting
- Incident Management
- IT Service Management
- Remote Access
- Windows Support
- BMC Remedy
- Customer Service
- Technical Support
- Knowledge Management
About HP
hp.comLearn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website.
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